Privacy Policy

Introduction

Welcome to https://gohighlevel-basic-setup-299.scoopstorm.com (hereafter referred to as “our website” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the practices we employ regarding the collection, usage, and protection of personal data in accordance with international and local privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our website, including but not limited to:

Our main domain at https://gohighlevel-basic-setup-299.scoopstorm.com.
Any associated subdomains or sub-sites.
All applications and services offered by us, whether accessed via the website or separate platforms.
Interactions between users and our content, including online forms, surveys, and comments.

Please note that this policy does not extend to external third-party platforms, applications, or services linked from our website. These entities have their own privacy policies governing user data, and we encourage you to review these policies before engaging with them.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data when:

You use our applications and services as an authorized user, granting us access to specific data necessary for service provision.
You visit our websites, including any interactive features or forms filled out.
We communicate with you via email, phone, or SMS for marketing, transactional, or customer support purposes.

Personal Data Collection

We collect a range of personal information to enhance your experience and improve our services. The types of data we gather include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile preferences.
Payment Information: Credit or debit card details, billing addresses, and transaction history for processing payments.
Financial Information: Banking information for direct debits or deposits, if applicable.
Purchase Information: Product/service purchases, including order details, quantities, and delivery addresses.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other data from mobile devices used to access our services.
Location Data: GPS coordinates and location services data, if you choose to enable them for personalized content.
Feedback and Reviews: Comments, ratings, and suggestions provided by users regarding our products or services.
Social Media Information: User profiles, posts, and interactions from social media platforms when you connect your accounts for seamless access.
Product Interest: Data about the products or services that interest you, as indicated through browsing behavior or sign-ups for newsletters.

We obtain this data through various methods: user input forms, account settings, automated tracking technologies (like cookies and device fingerprinting), and third-party data providers who share information with us in compliance with their privacy policies.

Cookies

We use cookies to enhance your experience on our website and gain insights into user behavior for improved analytics. Cookies are small text files stored on your browser or device, categorized as:

Strictly Necessary: Essential for website functionality, ensuring core features work correctly.
Preferences: Saving user preferences, such as language settings, to personalize content.
Analytics: Collecting aggregated data about website visitors to understand usage patterns and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. The specific retention periods vary based on the type of data and its usage:

Account Information: Retained until the account is active and regularly updated, or until requested to be deleted.
Transaction Data: Retained for financial record-keeping and tax purposes (typically 7 years).
Customer Support Records: Kept for the duration needed to provide support and resolve issues.
Analytics Data: Aggregated data may be retained indefinitely for trend analysis, but no personally identifiable information is stored.

Once the retention period expires or when you request deletion, we anonymize or securely delete your personal data from our systems and those of our service providers.

Security Measures

We prioritize data security and implement robust measures to protect user information:

Employing encryption for secure data transmission and storage.
Utilizing secure third-party processing partners who adhere to industry standards for data protection.
Regularly reviewing and updating security protocols to adapt to emerging threats.
Training our staff on privacy and security best practices.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected information from a minor, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
Restriction: Limit our processing of your data for certain purposes.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for marketing or profiling activities.
Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience. We will respond to your request within a reasonable timeframe, adhering to applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, including data access requests, unsubscribe requests, or general questions, please contact us:

Email: [email protected]
Postal Mail: [Our physical address]

We value your trust in our company and are committed to maintaining the highest standards of data privacy and protection.